Nearly a decade ago I was working at a small upscale coffee shop in a pretentious part of the city. At first I found the pace of the cafe a little intense and many of the customers to be overbearing and somewhat aggressive towards me. I made many mistakes at first because I wasn't really sure what a proper latte or cappuccino was as all of the customers liked it a certain way. Some liked it very hot others just liked it warm, while some liked frothy lattes and others didn't. I found the work environment rather stressful and on several occasions I wanted to walk out. But my manager was a great guy and very supportive which got me through it.
Over time there were certain customers that I dreaded and there was one in particular that I feared as everytime he came in he told me my coffees were no good and that I was too slow and that I should have been fired a long time ago. I managed to fend him off, but I knew he was going to come back the next morning and sometimes after his work he would stop by and ask for a free espresso. I never gave him one but the girl I was working with always did just to get rid of him. I hoped that one day he would just disappear or die, but he kept on coming.
Then one morning he came in and I was working by myself. He started to chirp me as he stood in line, saying loudly to the other customers that he couldn't believe that I still had a job and that I made the worst coffees and that I should be fired. I just ignored him until his turn came next in line and he ordered a latte. He kept making insulting remarks to me as I made his drink. I then handed it to him and he tasted it and told me it was the worst latte he had ever had. Seconds later he walked in behind the counter and pushed me out of the way and started to make his latte. I said nothing as he made it and then sat back down at his seat where I heard him call me stupid and an idiot. I told my boss about him and my boss said that was his best friend. I couldn't believe it. This loser's name was Ron and he was the biggest tool I had ever met in my life. He continued to come in and heckle me.
That Christmas I was invited to my manager's house for a Christmas party and the loser named Ron was there. He asked me what I was doing there and said if he would have known I was coming he wouldn't have. He started to drink heavy amounts of alchohol and was becoming belligerent towards me so I left early but waited in my car for him until he came out.
Three hours later he staggered out of the house, totally bombed and got into his car and started to drive. I called 911 and started to follow him. Within minutes the police pulled him over and yanked him out of the car. I drove by slowly, looked at him and gave him the finger. He knew it was me that had called 911. Loser.